Why do so many business jet charter customers stick with outdated booking processes? Is it possible to break this cycle? According to VOO, it absolutely is.
Defining ‘Outdated’: This term refers to something that is no longer current or useful.
Now, consider your lengthy spreadsheet and today’s workload as you strive to close a few business jet charter bookings. Can you afford to keep using old technology while trying to enhance the efficiency of your request handling and deal confirmation processes?
The system currently used by many business jet charter brokers and aircraft operators is flawed.
Behind the scenes, every broker and operator aims to work more efficiently, minimizing cross-functional bottlenecks. However, if their tools prevent quick decision-making, hinder innovation, or delay customer engagement, they cannot fully realize their business potential or accelerate growth.
Here are three major misconceptions in the Business Aviation community about the aircraft charter booking process:
1. Business Jet Charter Quotes & Negotiations are Time-Consuming
Traditional jet charter booking methods can be inefficient, requiring lengthy email chains and phone calls for availability checks and multiple steps of manual confirmation processes. These delays frustrate clients, limit the number of bookings brokers can close, and reduce operational efficiency for aircraft operators. However, automation can significantly improve productivity and efficiency.
VOO, a next-generation B2B marketplace for aircraft operators and charter brokers, automates the entire booking process, enabling real-time decision-making. The platform uses live data on aircraft availability, logistics, and airport pricing to generate instant, accurate charter price calculations. This allows brokers to quickly present multiple options to clients, compare pricing transparently, and confirm bookings directly within the VOO platform, eliminating manual confirmation entirely.
This streamlined process eliminates communication delays and saves valuable time for brokers and operators, enabling brokers to focus on securing deals and providing exceptional client service, while operators can maximize aircraft utilization and profitability.
2. Limited Visibility of Available Charter Aircraft Can’t Be Changed
Finding the right aircraft for a client’s specific needs can be challenging if a broker relies solely on individual operator contacts. Aircraft availability information is often fragmented, requiring brokers to contact multiple companies to find a suitable match. Manual updates and a lack of real-time integration can lead to outdated information on available aircraft, and limited filtering options can make it difficult for brokers to find aircraft that meet specific criteria.
VOO addresses these challenges by offering a centralized platform with real-time visibility into aircraft availability. Brokers can access a comprehensive database of pre-vetted aircraft from various operators, meeting precise criteria like passenger capacity, pet or smoking allowance, Wi-Fi availability, and meal options. This ensures brokers find the perfect aircraft for their clients’ needs, whether it’s a long-range jet or a short regional hop. Additionally, VOO highlights empty leg opportunities, allowing brokers to offer clients significant cost savings.
3. Lack of Transparency, Hidden Fees, and Opaque Pricing are Inevitable
Traditional aircraft charter quotes can vary significantly, with hidden fees and opaque pricing structures eroding trust between brokers, operators, and clients. Unexpected fees for positioning legs, de-icing, or catering can add significant costs to a charter flight. Complex pricing structures can make it difficult for brokers to explain costs clearly to clients, leading to concerns about fairness and value.
VOO promotes transparency throughout the booking process. All fees and charges are upfront and readily available, allowing brokers to build trust with clients by presenting accurate and predictable charter prices. VOO also offers real-time communication tools, enabling brokers to receive immediate updates on booking status and share them with clients, minimizing potential delays. All brokers and operators on the platform undergo a verification process, ensuring only reputable professionals connect and facilitate charter bookings.
Beyond Addressing the Challenges: The VOO Advantage
Using outdated booking methods can hinder growth and limit competitiveness within the Business Aviation industry. Brokers and operators need access to advanced technology tools to stay ahead and deliver a seamless client experience.
VOO provides a comprehensive solution by streamlining communication, automating processes, and prioritizing transparency. This empowers industry professionals to close deals faster and deliver efficient charter services to clients. The VOO platform fosters a collaborative environment, benefiting all stakeholders and contributing to the industry’s growth and success.
It’s time to move beyond outdated systems. VOO’s potential can only be fully realized with active engagement from brokers finalizing bookings to operators facilitating flights. In a world of accelerated innovation, using the latest technology isn’t just a perk—it’s a necessity. VOO aims to help business jet charter professionals keep up with and stay ahead of industry trends. This isn’t just about digital transformation; it’s about preparing for an ever-changing business landscape.